基于社会力模型的机场旅客排队模型

doi:10.3969/j.issn.1001-506X.2020.08.18

摘要/Abstract

摘要：

航站楼旅客出港排队服务流程研究,对航站楼根据实际运行情况配置资源、提高旅客满意度至关重要。对此,提出一种对旅客出港排队流程分析仿真的新方法。首先,通过优化社会力模型构建航站楼排队仿真模型。然后,运用Anylogic软件对南京禄口国际机场T2航站楼出发大厅旅客安检排队服务流程进行仿真。最后,通过仿真数据分析了优化模型和传统模型的运行结果差异,表明两种模型安检通道利用率和实际运行情况无明显差异,均高于96%;但优化模型队列平均长度明显小于传统模型2~3人,旅客排队等待时间及在安检系统中花费总时间的均值均明显小于传统模型100 s左右,更符合安检区域高峰时段的实际运行情况。

关键词: 社会力模型, Anylogic软件, 机场旅客安检, 安检排队

Abstract:

The study of the passenger queue service process in the terminal building is essential for the terminal to allocate resources and improve passengers' satisfaction according to the actual operation. Thus, a new method to analyze and simulate the passenger queue service process is proposed. Firstly, the research optimizes the social force model, builds a terminal queuing simulation model. Secondly, the Anylogic software is used to simulate the passenger queue service process of security check in the departure hall of Nanjing Lukou International Airport Terminal 2. Finally, through the simulation data, different simulation results of the optimization model and the traditional model are analyzed, which shows that there is no clear difference of the security channel utilization and the actual operation between the two models, both are higher than 96%. The results also shows that the average queue length of the optimization model is significantly smaller than the traditional model with 2~3 people; the average waiting time and average time spent by passengers in the security system are significantly smaller than the traditional result of about 100 s, which is more in line with the actual operation of security inspection area peak hours.

Key words: social force model, Anylogic software, airport passenger security check, security check queue

中图分类号:

张天炫, 包丹文, 朱婷, 羊钊, 狄智玮. 基于社会力模型的机场旅客排队模型[J]. 系统工程与电子技术, 2020, 42(8): 1776-1783.

Tianxuan ZHANG, Danwen BAO, Ting ZHU, Zhao YANG, Zhiwei DI. Airport passenger queuing model based on social force model[J]. Systems Engineering and Electronics, 2020, 42(8): 1776-1783.

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时间段	每分钟旅客到达数/人
9:00~9:10	1	2	1	2	3	3	2	3	3	3
9:10~9:20	2	3	2	2	2	2	5	3	4	4
9:20~9:30	3	4	5	2	2	4	4	6	5	7
9:30~9:40	4	4	4	5	5	5	6	7	7	5
9:40~9:50	4	10	12	13	13	15	18	18	13	9
9:50~10:00	9	6	7	8	6	4	4	3	2	4
10:00~10:10	5	3	5	2	4	3	6	8	7	5
10:10~10:20	4	2	7	4	3	3	2	1	3	6
10:20~10:30	4	3	2	1	2	1	2	2	2	1

到达率K-S非参数检验结果
数据量总数	90
正态分布	均值	4.744 4
	标准差	3.549 2
	渐近显著性Sig₁	0.001
均匀分布	极小值	1
	极大值	18
	渐近显著性Sig₂	0.000
泊松分布	参数λ₁	4.744 4
泊松分布	渐近显著性Sig₃	0.054
负指数分布	参数λ₂	1/4.744 4
负指数分布	渐近显著性Sig₄	0.000

服务时间K-S非参数检验结果
数据量总数	150
正态分布	均值	86.013 3
	标准差	71.827 4
	渐近显著性Sig₁	0.002 0
均匀分布	极小值	7
	极大值	366
	渐近显著性Sig₂	0.000
泊松分布	参数λ₁	86.013 3
泊松分布	渐近显著性Sig₃	0.000 0
负指数分布	参数λ₂	1/86.013 3
负指数分布	渐近显著性Sig₄	0.088 0

元素名称	元素类型	含义	数值
安检旅客源	Source	旅客到达安检系统	5个安检通道每分钟总旅客到达率Poisson(4.744)/人
总入口	Exit	旅客安检队列选择
通道1入口~通道5入口	Enter	旅客进入相应安检通道队列
队列1~队列5	Queue	旅客排队等待安检
安检服务1~安检服务5	Delay	安检服务	单个安检通道每秒旅客服务率Exponential(0.012, 22)/人
总出口	Move To	旅客前进方向和目的地
安检旅客终点	Sink	旅客安检结束退出系统

旅客属性参数	传统模型	优化模型
舒适速度/(m/s)	(0.5, 1)	(0.8, 1.1)
直径/m	(0.4, 0.5)	(0.5, 0.6)